If you have a medical emergency call University Police by dialing 413-572-5262 or 911. Emergencies are transported to Baystate Noble Hospital by University Police or ambulance.
Health Services
Have a medical emergency?
The deadline for submission of all student health records
July 1 for the fall semester or December 1 for students entering in the spring semester.
Caring for Your Health
Health Services plays a crucial role in creating a supportive environment for students by providing coordinated healthcare and tailored medical support.
We emphasize wellness education to empower informed health decisions and focus on disease prevention to enhance campus safety and minimize disruptions to academics.
We aim to eliminate health-related barriers, allowing students to confidently pursue their academic goals.
Health Services provides:
- Sick visits
- Health and wellness education
- Sexual health education (women & men)
- STI testing and treatment
- Contraception- prescriptions (routine and/or emergency)
- Prescriptions if indicated (sent to the pharmacy of choice)
- Available onsite (rapid) testing:
- COVID, influenza, strep, mono, urinalysis, POC glucose, and urine pregnancy
- Blood draws for labs (ordered by WSU or outside providers)
- Referrals/orders for diagnostics/imaging if indicated
- Over-the counter medications/supplies
- Free condoms available in the lobby
Symptoms that require prompt medical attention:
- Trouble breathing- breathing is very fast, difficult, or painful
- Chest pain
- Confusion
- Changes in speech, or speaking in a way you can't understand
- Can't walk or sit up
- Bluish or gray skin color
- Trouble drinking enough fluids, not urinating
- Severe or persistent vomiting
- Not waking up or responding
- Seizure (uncontrolled twitching or shaking)
If you are on campus: Call University police at 413-572-5262 or call 911.
If you are off campus: Call 911.
- It is the student's responsibility to notify their professors for any missed classes or assignments.
- If you are experiencing any emotional or mental health concerns, please contact WSU Counseling Center at 413-572-5790.
Billing information:
- 91ÌÒÉ« Health Services does not bill insurance for services provided on site.
- Any off-site services such as labs, imaging, or prescriptions will be billed directly to your insurance.
- You are responsible for any copays, deductibles, or balances not covered.
- Health Services cannot determine coverage or predict costs; please contact your insurance company with questions.
- If you are covered under someone else’s insurance (parent or guardian), the policyholder may receive a statement (such as an Explanation of Benefits (EOB) or a Summary of Payments (SOP)) for services billed.
All full-time undergraduate students, residents and commuters, regardless of their health insurance status, can access Health Services.
Looking to schedule an appointment?
To schedule an appointment, call 413-572-5415. We are open Monday through Friday and offer walk-in hours from 8:30–10:00 AM, as well as scheduled appointments. Same-day appointments are generally available for your convenience.
Appointments cannot be made via email. Health Services does not provide sick notes. Students are encouraged to work directly with their faculty to address any attendance concerns.
Hours of Operation
- Academic Year (Sept.–May): Monday–Friday, 8:30 a.m.–4:30 p.m.
- Walk-In Hours: 8:30–10:00 a.m.
- Lunch Closure: 1:00–2:00 p.m.
- Summer Hours: Monday–Friday, 8:00 a.m.–4:00 p.m.
Closed weekends, state and federal holidays, and during weather-related University closures. Medical appointments are not available during these times.
Contact Us
Health Services
Back of Scanlon Hall, follow the rainbow crosswalk